Managing Agent Update

Further to the update posted on 12th June 2019, RMC Directors have now formally appointed POD Management to undertake day to day management, grounds maintenance and company secretarial services at Eagle Rise and Aqua Verde.

POD Management has a significant amount of mobilisation work to undertake over the course of the next month and require a formal point of liaison on a day to day basis. As such an interim RMC Director has been appointed, in line the company Articles of Association, to work with them and to instruct DJC where necessary to facilitate a smooth handover.

It is important to note that the interim director appointment is a temporary measure to ensure there is appropriate oversight in relation to mobilisation and handover. The appointee will automatically stand down when the formal process of wider director appointments takes place and the individual will need to put themselves forward in line with that process at the appropriate time.

Andrew Wright, who is a prominent member of the Channels Residents Community Group and who has worked closely with RMC Directors over the last year on both management of DJC and procurement of POD Management, has been duly appointed as an interim Director.

Residents will receive a letter from RMC Directors in due course formally confirming everything that has been posted via this website in relation to procurement of the new managing agent and residents will also start receiving correspondence from POD Management over the coming weeks as handover from DJC takes place.

Further information & updates will be posted via this website as mobilisation progresses so please do sign up to receive notification of updates and also encourage anyone that has not yet signed up to do so as we are aware that not everyone is a member, nor wants to be a member, of the Bellway at Channels Facebook Group.

Bellway at Channels is about to enter a new era! 🙂

Estate Management Update

Most residents will be aware that the contract with DJC Property Management Ltd for management services at Channels (Aqua Verde and Eagle Rise) has been terminated and as such DJC will cease to provide any services on the development from the end of July. DJC provides managed services (landscape maintenance, communal cleaning etc.) for which residents pay an annual Service Charge fee. They also act as Company Secretary for the Channels (Chelmsford) Management Company (“CCMC”).

The decision to terminate the contract was taken by CCMC Directors in response to numerous concerns and complaints raised by residents over the last year. The Directors of both CCMC and DJC have worked hard to try to improve matters for many months but unfortunately were unable to reach agreement on what is an acceptable level of service and consequently have agreed to part company.

The Directors of CCMC have invited a shortlist of contractors to tender for the management, landscaping and company secretarial services and each will be asked to present their proposals on Friday 10th May. A detailed information pack and specification has been put together to ensure that all companies are bidding on the same basis.

The Channels Residents Community Group has been assisting CCMC Directors with the above process and has recommended that residents should be able to submit their ideas, thoughts and suggestions for consideration by CCMC Directors.

If you would like to submit suggestions, or any other feedback, please do so using the online form below, no later than close of play on Friday 3rd May. All responses will be collated, considered by CCMC Directors and used in preparation for when contractors present their proposals on 10th May.

Please note that due to the tight time-frames that are being worked to, you will not receive a personalised response however all feedback will be collated, considered by CCMC Directors and used in preparation for when contractors present their proposals in May. Your details will not be kept for any other purpose.

Important: DJC Contract

Dear Residents,

Please note that a Contract Expiry Notice, dated 24th January 2019, has been served on the DJC Property Management Contract. This action is a result of close working between the Community Group and the current director of the Residents Management Company (Bellway).

Leaflets will be dropped to all residents in due course to ensure that everyone is aware of the position and further updates will posted regularly.

Please click here for further details about what this means for residents.

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